GET CLOSER TO YOUR CUSTOMERS.
Helping you service your clients to create an exceptional relationship.
Customer Tracking
CustomAnswers will provide your organization with platforms that deliver consistent and measurable customer service.
HR Tracking
Employee Provisioning allows your support department to manage changes, service and support staff, employees, and members.
Student Tracking
Accessible to both students and administrators. Specific to meet the needs of each academic department. Centralized to provide a complete view of all student interactions.
100% Customizable
Flexible, configurable, and robust customer-service-software-integrated modules to meet organization requirements.
Workflow Management
Assign and route requests and emails to the right staff or department. Track and assign tasks, create work order. Email automation.
Reporting
System and custom reports. Trends and Analytics.
Give CustomAnswers a try!
- Amazing Workflows: Customize and configure to match the most complex scenario.
- Intuitive User Interface: See all customer interactions through any channel of communication.
- Customizable Web Portal: Integrate seamlessly in your website with multiple interfaces or languages.
- Clear Reporting: Over 50 preset reports and the option to create custom reports.
Request More Information!
Latest News
Providing citizens the privilege to acquire information
The Freedom of Information and Protection of Privacy (FOIP) Act introduced by the government of Canada serves as a boon to its citizens by endowing on them the right to information. FOIP coordinates with the government and local bodies to protect and promote both...
read moreFacilitating citizens’ right to gain access to public information and protect their personal information
The right to privacy is a basic human right and the reasonable expectation of every human. And, it is the responsibility of the state government to protect this right and take the required action if there is any privacy breach. Today, we are going to talk about a...
read moreTop 3 Tips for Implementing a CRM System Successfully
There are many reasons to implement a Customer Relationship Management (CRM) system in a company. You might want to improve customer relations, increase productivity with automation, generate better sales prospects, or develop more comprehensive reporting techniques....
read more